Maintain a Professional Beauty Workplace

$149.50 every 2 weeks for 20 weeks


Learn to provide a complete customer service experience in the salon, creating a safe and hygienic environment and minimising the risk of infection. We teach you the key skills to identify and address customer needs, communicate with clients face-to-face or by telephone, schedule appointments, attend and respond to client complaints, and assist clients with special needs.

Gain two qualifications and 30 hours of experience in our Student Beauty Lounge for only $1495! We provide the clients, products, equipment and salon space, you just bring yourself and your treatment skills!

This course is delivered in Academy only.  An online option is not available.

As always with nationally accredited courses, as part of our Maintain a Professional Beauty Workplace course we deliver the nationally accredited units of competency SHBXCCS002 Provide Salon Services to Clients and SHBXWHS001 Apply Safe Hygiene, Health and Work Practices on behalf of our partnering registered training provider, Trainwest (RT)51807). This means you can receive two nationally recognised qualifications on successful completion of the required assessments.


Students wishing to enroll in this course must either:

  • Be currently studying or have successfully completed skills-based training courses with Enchanted SPA for at least one of the services performed in the student clinic as part of this course.
  • Where a nationally accredited unit of competency exists for a service, you must hold that qualification if you plan to provide that service in the student clinic e.g. SHBBMUP001 Apply Eyelash Extensions for Classic Eyelash Extensions services and SHBBFAS001 Provide Lash and Brow services for Brow services.
  • Where you hold a non-accredited certificate for a service and national accreditation exists for that service, you must complete Recognition of Prior Learning (RPL) for the unit of competency relating to the services you will be providing in the student clinic. Additional fees will apply for RPL to cover assessment and Statement of Attainment issue on successful completion.
    For example, if you have trained elsewhere in Classic lashes but don’t hold the nationally recognised unit of competency SHBBMUP001 Apply Eyelash Extensions, you will be required to complete RPL for that unit in conjunction with your study for this course, Maintain a Professional Beauty Workplace.
  • Students must be able to perform at least one of the following treatment services in the student clinic:
    • Classic Eyelash Extensions
    • Russian Volume Eyelash extensions
    • Brow wax and lash and brow tint
    • Lash Lift

If you have any questions about your eligibility to enroll in this course, you can call us for a chat during business hours on 1300 113 996 before you book.

  • Online: n/a
  • Academy: $149.50 per fortnight for 20 weeks – total $1495

Are you ready to create your own salon, or take your existing salon up to the next level? Learn how to professionally and safely create and Maintain a Professional Beauty Workplace in our Enchanted Student Beauty Lounge at our Academy!

Our Maintain a Professional Beauty Workplace course provides a national accreditation outcome and beyond.  We guide you through every step to running a safe and professional salon that meets and exceeds government standards and regulations for work, health, hygiene and safety in personal appearance service businesses.

This course includes the Units of Competency SHBXCCS002 Provide Salon Services to Clients and SHBXWHS002 Apply Safe Hygiene, Health & Work Practices; which are nationally accredited and recognised in Australia.  We deliver accredited courses on behalf of our partnering Registered Training Provider, Trainwest (RTO 51807).

This is perfect for you if:

  • You want to round out your knowledge to learn how to confidently deal with all aspects of client service and salon hygiene and safety.
  • You don’t yet have your own home or commercial salon set up and want to complete your case studies or refine your skills while gaining two additional qualifications
  • You feel like your previous training completely missed any hygiene, worksafe or infection control measures and you want to make sure you’ve got it covered in these COVID 19 times.

You are eligible to enroll in and earn a Statement of Attainment for SHBXCCS002 Provide Salon Services to Clients and SHBXWHS002 Apply Safe Hygiene, Health & Work Practices with Trainwest (at no extra cost) when you successfully complete the required case studies and assessments, as long as all course fees have been paid.

This means you are eligible to earn two qualifications from Trainwest.

We deliver SHBXCCS002 Provide Salon Services to Clients and SHBXWHS002 Apply Safe Hygiene, Health & Work Practices as cross-sector electives for our delivery of BSB42618 Certificate IV in New Small Business.

Trainwest logo
Our BSB42618 Certificate IV in New Small Business is a nationally accredited business qualification


Our Maintain a Professional Beauty Workplace Course is delivered by Certified Trainers & Assessors and covers:

  • Service & Salon Image
  • Personal Hygiene & Presentation
  • How to schedule appointments, make bookings and fill gaps in your diary
  • Managing risks for yourself and your client
  • Infection Control
  • Reception duties
  • Client Consultation & records
  • Treatments
  • Client communication
  • Complaints & Customer Handling
  • Salon standards and housekeeping
  • How to keep track of takings, manage floats and keep records of your daily earnings
  • Salon setup and checklists
  • Chemical classifications & Hazards
  • Cleaning, Disinfection & Sterilisation process
  • Skin Penetration
  • Anti discrimination
  • Consumer Protection Guarantees
  • Privacy
  • Accidents & damages
  • Fire & Emergency situations
  • Hand washing/sanitation
  • Personal Protective Equipment (PPE)
  • Safe Work Environment


  • 30 hours in our student salon clinic providing any professional lash or brow treatment you are qualified to provide with us or other trainers. You can also use the treatments for your case studies if you have done training with us and have case studies to do. We offer flexible options over 3 to 5 pre-booked sessions for you to provide door to door service and treatments to clients that we bring in, using our products and equipment and practicing your skills and knowledge at reception, appointment scheduling, cleaning and work preparation in a real life salon environment.
  • If you need access to a computer or printer equipment, you can book Tech Time free of charge at the Academy subject to availability.
  • BONUS: If you have completed a skills-based training course with us within the last 3 months of starting student clinic, you will receive a 6-hour credit transfer, getting you qualified that much faster!
  • All products, consumables, tools & equipment required for use during face to face training is supplied
  • Student Information Handbook and Workbook
  • Comprehensive Learner Guide
  • Membership of ‘The Enchanted World’, our private online support group exclusively for Enchanted students with access to Trainers and Industry experts.
  • Post course Assessment program including Case Study review, feedback and support and Knowledge Assessment
  • Statement of Attainment for SHBXCCS002 Provide Salon Services to Clients and SHBXWHS001 Apply Safe Hygiene, Health and Work Practices from Trainwest on successful completion of required assessments


To secure your place on this course, you can pay by instalment.

Enchanted Beauty Lounge Student Clinics run every Thursday from 9am to 8pm. To meet your hours requirements, sessions can be booked on a mix of the following:

  • 30 hours requirement (no credit transfer): 4 x 9am to 4pm sessions plus 1 x 5pm to 8pm session
  • 24 hours requirement (with credit transfer): 3 x 9am to 4pm sessions plus 1 x 5pm to 8pm session
  • OR a long day/combination of day/evening sessions to meet the hours

Clinic dates are booked on a first come, first served basis and beds are limited to a maximum of 6 per session.

When we have received your payment, we will call you to make an appointment for an onboarding session with our Academy Coordinator.  During this session she will check availability for clinic bed space, pre-plan your student clinic sessions in advance based on your preferred available dates and create client appointment availability for you for the treatments you are trained to provide.

After this appointment we will provide you with a clinic contract confirming your session times and dates, the treatments we will schedule you to provide, and what to bring and wear, so you have a training plan for your study.



Academy Delivery

If the cancellation by you is due to change of mind and you no longer wish to participate in the course, a $200 booking fee is non-refundable on all deposits for cancelled bookings.  ALL payments are non-refundable when cancellation is less than 7 days prior to the first booked student clinic date.


We will endeavour to notify you at least 7 days prior to the first clinic date and advise you of an alternative date/venue OR provide you with a full refund.